Superior reports 
written by expert mystery shoppers

Our Clients

What Makes us Different?


Our Reporting

Our reporting tools have been called "Smart", "Powerfully Illuminating" and "Not a bad way to spend a Sunday".

Our Evaluators

We cross reference our robust database of mystery evaluators to find just the right fit and our shoppers are continuously monitored by our Quality Control Team.

Our Expertise

We’ve been service fanatics for over 20 years and provide you with the focused consumer insights needed to keep your business flourishing.

A Closer Look honored as MSPA “Elite Company” 2018

A Closer Look was recently honored at the Mystery Shopping Providers Association Conference held in Vancouver, Canada as a 2018 “Elite Company” within the mystery shopping industry. The MSPA Elite program is an awards program designed to recognize member companies that demonstrate their distinguished leadership and support in advancing the goals and objectives of MSPA […]

International Franchise Association Conference 2018

The International Franchise Association conference is always great for keeping up with new business developments, attending networking events, and sharing best practices.  Service and technology experts shared the latest industry trends and insights in the world of franchising. Daymond John from Shark Tank joined Tariq Farid, founder of Edible Arrangements, and Chuck Runyon, founder of Anytime […]

Do you prefer show rather than tell? Let us perform a complimentary mystery evaluation at the location of your choice.