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Jen Reck
Passionate about lifelong learning
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About
Jen is deeply passionate about helping clients leverage their valuable customer data to identify the most effective strategies for growth. She believes that the best way to drive revenue is by enhancing authentic connection with customers, which comes by truly listening to their needs; if you want your guests to know they matter to you and become repeat customers, show it by being interested in what matters to them.
Outside of work, Jen enjoys reading, fitness, and exploring new places and adventures with her husband and two grown children.
Expertise
Her expertise in identifying actionable insights for clients allows her to help them develop successful customer retention and loyalty programs.
She leads a team of client specialists that deliver personalized, transparent and data-backed perspectives that help brands achieve their loyalty goals and optimize their operations for authentic, 1:1 customer connection.
Jen has been with the company since 2007, and her extensive experience and dedication shines through in every interaction with clients.
Jen Reck
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Want to solve your CX mysteries?
Contact the team at ACL today and find out what extraordinary CX looks like.
