Here at A Closer Look, we are growing all the time. We are frequently seeking to fill many different types of positions.  As we continue to grow, we will update this page with additional job opportunity information.

If you’d like to apply for one of our roles, please fill in the short form at the bottom of the page and we will be in touch:

Here are four of the job types that we need to fill immediately:

National Sales Executive

General position description:

A Closer Look is seeking a driven and focused National Sales Representative to sell our suite of services.
As a National Sales Representative with A Closer Look, you will market to potential customers, identify their problems, and recommend the appropriate solution.  This is an INSIDE SALES position with a key focus on soliciting new business.

Key Responsibilities Include:

Developing strong business relationships with business owners and C-Level decision makers

Providing potential customers with free promotional services and demoing A Closer Look’s reporting systems

Working closely with Sales Director to prepare and present competitive sales proposals

Key Background Qualities Include:

College degree (preferred sales/marketing/business)

Ability to pass a background check

High level of computer comfort and use of MS Office programs

Ability to devote to full-time, 40 hour work week

Desire/ability to generate earned commissions

Previous sales, business development, or managing customer relations experience

Detailed oriented with CRM experience is a plus

Benefits Include:

Base salary commensurate of experience + uncapped commission compensation structure

Health Insurance will be provided for you and premiums paid at 100% after 90 days of continuous employment

8 days of Paid Time Off (PTO) after 6 months of continuous employment and an additional 5 days of PTO after 12 months of employment. From years 2-5 you will receive 13 days of PTO per year. From years 6-10 you will receive 18 PTO days per year and after 10 years of service you will receive 23 PTO days per year

ACL Profit Sharing plan eligibility after 12 months of employment with a lump sum payment for deposit into that fund at the end of each year based on ACL annual profit distribution.

Product/Service/Solution:

A Closer Look National Sales Representatives sell mystery shopping, web survey, and customer marketing solutions to the Restaurant, Hotel, Retail, C-Store, Retail, Entertainment, Professional Services, and other service related relevant industries. Our customers are owners, C-Level, VP-Level, and D-Level decision makers typically in areas of
operations, training, and marketing.

Company Description:

A Closer Look, Inc. (www.a-closer-look.com), is one of North America’s most established mystery shopping, marketing research, and consumer feedback firms. We offer mystery shopping, web survey, and marketing research services to businesses that want to better their operations and brand standards.  Headquartered in Norcross, GA and privately held, A Closer Look currently works with some of the nation’s most recognizable service-centric businesses.  Founded in 1994, A Closer Look has grown annually each year since inception. We’ve built a solid business infrastructure, strong support and training systems, superior online management tools and high energy, fast paced environment that rewards hard working individuals. A Closer Look is a member of the Mystery Shopping Providers Association, National Restaurant Association, Marketing Research Association, Georgia Restaurant Association, Georgia Hotel & Lodging Association, Council of Hotel & Restaurant Trainers, Marketing Executives Group, and the Nevada Private Investigators Board. Partner with a debt free, stable, strong company where you can build your career today.

Interested applicants please email resume to:

Justin Pepe

Director of New Business Development

justin.pepe@a-closer-look.com


Operations Support Specialist

As an Operations Support Specialist with A Closer Look, you will be responsible for a wide range of

administrative duties ranging from general clerical support to complex administrative coordination. The

Operations Support Specialist will also provide invaluable support to executives, managers and other

Departments to ensure the smooth functionality of the company.

Requirements:

You MUST:

*Make careful consideration of the distance to our office, gas prices and traffic conditions before sending your resume, our office is located in Historic Downtown Norcross.

*Prefer and are comfortable working in a small office environment

*Be able to sit for long periods of time, as most of the day is usually spent at a desk in front of the computer.  Please note that we highly encourage brief moments away from the desk throughout the day to stretch, eye re-focus, etc.

*Exude and maintain a professional and positive attitude

*Be self-motivated and take initiative

*Be able to work independently as well as in a team

*Have strong verbal, written, and proofreading skills

*Have strong research skills

*Have intermediate or advanced level proficiency in the use of standard desktop applications, including the ability to produce documents and presentations of all kinds using word processing, spreadsheet and presentation software tools.  Experience with any accounting software (i.e. Peachtree k/n/a Sage, QuickBooks, etc.) would be a PLUS!

*Be organized and accurate

*Balance multiple tasks at one time and have great time management skills to meet deadlines

*Be flexible and adapt to unexpected, fast paced circumstances and changes

Tasks:  

Tasks you will perform (but are not limited to) are:

*Collections

*Aged Receivables/Payables

*Data management including paper and electronic records management, setting up and managing spreadsheets and databases, producing reports, compiling information and analyzing results.

*Compose memos, type and edit reports, forms and other business documents, using appropriate word processing and spreadsheet tools.

*Coordinate client monthly program schedules

*Respond to inquiries from, and initiate correspondence to our field force regarding assignments/compensation AND to clients regarding their program.

*Communication liaison between the executives and departments you support with other employees, shoppers or clients.

*Beta Testing

*Special projects

*Greet and direct office visitors

*Answer and assist incoming calls

*Assist with maintaining workplace housekeeping

*Assist in maintaining/ordering office and equipment inventory/supplies as well ensuring that proper service maintenance is scheduled for office equipment.

Contact:

If you have the skills we are seeking and are interesting in the positon, please email your resume to Juwanna Johnson (juwanna.johnson@a-closer-look.com) AND Alison Moshkelani (alison.moshkelani@a-closer-look.com).

Schedulers:

We often seek independent contractors to work from home as Mystery Shop Schedulers. This is a part-time position, and 7 day per week availability is needed. Candidates must have on-line capability and at least a DSL or Broadband connection to the Internet. The applicant for this position must be an outgoing, people person who possesses great attention to detail, the ability to read and follow precise directions, excellent phone skills, the ability to proactively contact shoppers or potential shoppers by phone daily, creative writing skills and a good working knowledge of the internet, social media and computer software. Prefer candidates with mystery shopping experience.

Daily duties include making up to 20 or more phone calls and sending multiple texts as well as emailing shoppers and handling shopper requests and inquiries.

Editors:

We often seek candidates to work as Editors. This is a part-time independent contractor position. Editors work virtually/from home and can be located anywhere in the United States. Reports are edited for content, consistency, grammar, punctuation and spelling. Candidates must possess great attention to detail, the ability to read and follow precise directions, the ability to identify and correct inconsistencies in information, the ability to proactively obtain information from shoppers by phone daily, and a strong command of the English language, including spelling, grammar and sentence structure. Mystery shopping experience preferred.

Apply for Contractor Roles