At A Closer Look Mystery Shopping, we are growing all the time, and we are continuously seeking to fill many different types of positions. As we continue to grow, we will update this page with additional job opportunity information.

If you’d like to apply for one of our roles, please fill in the short form at the bottom of the page, and we will be in touch.

Here are roles we need to fill immediately:

Schedulers:

We often seek people to work from home as Mystery Shop Schedulers. This is a part-time position, and 7 day per week availability is needed. Schedulers can be located anywhere in the United States. Candidates for this position must have on-line capability and at least a DSL or Broadband connection to the Internet. Candidates must be an outgoing, people person, who possesses great attention to detail, the ability to read and follow precise directions, excellent phone skills, the ability to proactively contact mystery shoppers or potential mystery shoppers by phone daily, creative writing skills and a good working knowledge of the internet, social media and computer software. Candidates with mystery shopping experience preferred. Daily duties include making up to 20 or more phone calls and sending multiple texts as well as emailing mystery shoppers and handling mystery shop requests and inquiries.

 


Editors:

We often seek people to work from home as Mystery Shop Editors. This is a part-time position, and 7 day per week availability is needed. Editors can be located anywhere in the United States. Candidates for this position must have on-line capability and at least a DSL or Broadband connection to the Internet. Candidates must possess great attention to detail, the ability to read and follow precise directions, the ability to identify and correct inconsistencies in information, the ability to proactively obtain information from mystery shoppers by phone daily, and a strong command of the English language, including spelling, grammar and sentence structure. Mystery shopping experience preferred.

Daily duties include editing mystery shop reports for content, consistency, grammar, punctuation and spelling.

 

Operations Support Specialist (In-Office Administrative Dept):

A Closer Look is a leading provider of mystery shopping services for customer experience focused clients across a broad array of industries, with specialized expertise conducting restaurant mystery shops, hotel mystery shops, retail mystery shops, and senior living mystery shops. In this fast-paced environment, you will collaborate with various departments to provide support to our clients, mystery shoppers, and other independent contractors, as well as ensure the smooth functionality of A Closer Look. Flexibility, attention to detail and strong time-management skills coupled with a positive, go-getter attitude are pivotal traits required for this position. Compensation commensurate with experience.

Requirements: You MUST:
*Make careful consideration of the distance to our office, gas prices and traffic conditions before sending your resume, our office is located in Historic Downtown Norcross.
*Prefer and are comfortable working in a small office environment
*Be able to sit for long periods of time, as most of the day is usually spent at a desk in front of the computer. Please note that we highly encourage brief moments away from the desk throughout the day to stretch, eye re-focus, etc.
*Exude and maintain a professional and positive attitude
*Be self-motivated and take initiative
*Be able to work in a team as well as independently
*Have strong verbal, written, and proofreading skills
*Have strong research skills
*Have intermediate or advanced level proficiency in the use of standard desktop applications, including the ability to produce documents and presentations of all kinds using word processing, spreadsheet and presentation software tools. Experience with any accounting software (i.e. Sage, QuickBooks, etc.) would be a PLUS!
*Be organized and accurate
*Balance multiple tasks at one time and have great time management skills to meet deadlines
*Be flexible and adapt to unexpected, fast-paced circumstances and changes

Tasks: Tasks you will perform (but are not limited to) are:
*Collections/Aged Receivables
*Account Payable
*Data management including paper and electronic records management, setting up and managing spreadsheets and databases, producing reports, compiling information and analyzing results.
*Compose memos, type and edit reports, forms and other business documents, using appropriate word processing and spreadsheet tools.
*Coordinate client monthly program schedules
*Respond to inquiries from, and initiate correspondence to our field force regarding assignments/compensation AND to clients regarding their program.
*Communication liaison between the executives and departments you support with other employees, shoppers or clients.
*Special projects
*Answer and assist incoming calls

Contact:
If you have the skills we are seeking and are interesting in the position, please submit the form below. Thanks!

 

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