Retail & Banking
The art of creating happy, loyal customers lies in the power of capturing their emotional responses to the products and services you deliver.
You have a business strategy. Does your strategy align with how customers make buying choices? Why do people choose one option over another and what are the key drivers that influence people to buy? Understanding the correlation seems elusive, but it is not.
A Closer Look links operations, technology, and research by connecting each to the emotional customer experience. We’ll provide the feedback and insights you need to make better purchasing choices, improve your service initiatives and create true consumer loyalty!
- Convenience Stores
- Department Stores
- Jewelry Stores
- Grocery Stores
A few ACL client partners: