Quality products and price are important to your customers, but how they feel trumps all.
We see it. We report it. We measure it!
Your business thrives by making people happy. Consistently delivering great food and refreshing drinks complemented by exceptional service not only keeps guests loyal, but inspires them to tell others. Do that and suddenly, you’re packed every day of the week! We provide you the perspective and insight needed to inspire your guests, giving you an edge in today’s rapidly changing Restaurant Industry.
- Fine Dining
- Full Service
- Fast Casual
- Bars & Nightclubs
“I am a firm believer in using the right mystery shopping company. A Closer Look does a great job of attracting shoppers who are consistent with a restaurant’s clientele, which can be challenging in a fine dining environment. A Closer Look thoughtfully qualifies its shoppers and assigns them to the right experiences.”
– Rick Federico, CEO, P.F. Chang’s China Bistro
“A Closer Look has been so helpful in making our guest service and cleanliness among the top in the industry!!!
– Anthony Zupo, Director of Training, Tijuana Flats