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written by expert mystery shoppers

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Our reporting tools have been called "Smart", "Powerfully Illuminating" and "Not a bad way to spend a Sunday".

Our Evaluators

We cross reference our robust database of mystery evaluators to find just the right fit and our shoppers are continuously monitored by our Quality Control Team.

Our Expertise

We’ve been service fanatics for over 20 years and provide you with the focused consumer insights needed to keep your business flourishing.
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Shoppers’ Choice Award 2017

A Closer Look recently received the 2017 Shoppers’ Choice Award, as presented by the Mystery Shopping Providers Association – North America in Orlando, FL. This award allowed thousands of shoppers to vote for their favorite companies and ACL is thrilled and honored to receive this prestigious award! Thank you ACL shoppers!!!      

A Closer Look honored as MSPA “Elite Company” 2017

A Closer Look was recently honored at the Mystery Shopping Providers Association Conference held in San Juan, Puerto Rico as a 2017 “Elite Company” within the mystery shopping industry. The MSPA Elite program is an awards program designed to recognize member companies that demonstrate their distinguished leadership and support in advancing the goals and objectives […]

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