Superior reports 
written by expert mystery shoppers

Our Clients

What Makes us Different?


Our Reporting

Our reporting tools have been called "Smart", "Powerfully Illuminating" and "Not a bad way to spend a Sunday".

Our Evaluators

We cross reference our robust database of mystery evaluators to find just the right fit and our shoppers are continuously monitored by our Quality Control Team.

Our Expertise

We’ve been service fanatics for over 20 years and provide you with the focused consumer insights needed to keep your business flourishing.

A Closer Look honored as MSPA “Elite Company” 2017

A Closer Look was recently honored at the Mystery Shopping Providers Association Conference held in San Juan, Puerto Rico as a 2017 “Elite Company” within the mystery shopping industry. The MSPA Elite program is an awards program designed to recognize member companies that demonstrate their distinguished leadership and support in advancing the goals and objectives […]

Mystery Shoppers & A Closer Look give $5,000 to Cure Childhood Cancer

Over the years, A Closer Look has made concerted efforts to give back to the communities that have so greatly supported us. Because of our dedication to this belief in community support, twice a year, during the Spring & Fall, we focus our efforts on raising funds for worthwhile charities in need of our help. […]

Do you prefer show rather than tell? Let us perform a complimentary mystery evaluation at the location of your choice.